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    Security

    Your calls and your clients, in plain words

    Salonity Concierge records the calls it answers, so you should know exactly what we keep and who sees it. If you want more detail, ask us before you start.

    What we keep

    For each call: the recording, the transcript, a short summary and how the call ended. Plus the bookings made from it.

    Who sees it

    The salon owner sees every call from their own salon. Each salon's calls belong to that salon.

    Set up with an engineer

    Every salon is set up with an engineer, who switches on only the parts that salon wants.

    Report a Vulnerability

    If you find a security problem, we want to hear about it. Please tell us privately so we can fix it before it is made public.

    Questions about security?

    Ask us anything about how your calls and client details are handled. We will answer plainly.

    Ask Us