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    Clients

    Remember What Every Client Said

    Every call is written down, so you know what a client asked for before they walk in.

    What You Keep

    Every call

    Recording, transcript, summary and outcome.

    What they asked

    Read the summary instead of guessing.

    Where clients slip away

    Concierge Engine reviews conversations to find where clients are lost.

    Take-home picks

    After-visit product recommendations.

    Hand-offs explained

    When a call goes to a person, the reason is recorded.

    Owner view

    The owner can see all of it.

    How It Works

    1

    The client calls

    Salonity Concierge answers.

    2

    It is written down

    Recorded, transcribed and summarized.

    3

    You read it

    The owner can see it any time.

    Where It Helps

    Before a color consult

    Know what the client already said on the phone.

    Training

    Listen to how calls go, then improve.

    Follow-up

    Recommend products after the visit.

    Client FAQs

    Do you keep call recordings?

    Yes. Every call is recorded, transcribed and summarized for the owner.

    What is Concierge Engine?

    It reviews conversations to find where clients slip away, and improves how the concierge answers.

    Who can see the calls?

    The owner of the salon.

    Salon professionals smiling together

    Let Us Pick Up the Phone for You

    Salonity Concierge is already answering calls at a busy Los Angeles salon. Tell us about your chairs and your phones, and we will set it up with you.

    Book a Setup Call
    Set up with an engineer, salon by salon
    Independent stylists from $149/month