Booked While You're Still at the Chair
The client calls, Salonity Concierge books the appointment, and a text confirmation goes out.
How Booking Works
Books on the call
The client does not have to call back or leave a message.
Texts a confirmation
The client gets a booking confirmation by text.
Hands off when needed
If the call needs a person, it goes to one and the reason is recorded.
Kiosk in the salon
Clients can also book at an in-salon kiosk, if you switch it on.
A record of every call
You can open any call to see how a booking was made.
Per-stylist view
See each stylist's bookings and no-shows.
From Call to Chair
Client calls
Salonity Concierge answers.
They ask for a time
It books the appointment.
A text goes out
The client gets a confirmation by text.
You see it
The call and the booking show up for the owner.
Where It Helps
New clients
They get answered and booked on their first call.
Regulars who need to move a time
They can change it by phone instead of just not showing up.
Busy days
Bookings keep landing while you work.
After hours
Calls at night still lead to an appointment.
Booking FAQs
Does the client get a confirmation?
Yes, a text confirmation.
What if the client needs something unusual?
The call goes to a person, and the reason is recorded.
Can clients book in the salon?
Yes, with the in-salon booking kiosk, which is switched on per salon.
Can I see how a booking was made?
Yes. Open the call to see the recording, transcript and summary.
Let Us Pick Up the Phone for You
Salonity Concierge is already answering calls at a busy Los Angeles salon. Tell us about your chairs and your phones, and we will set it up with you.
Book a Setup Call