The pieces, switched on for your salon
Salonity Concierge is set up salon by salon, with an engineer. We switch on only the parts you want.
At the phone
What happens when a client calls
Phone concierge
Answers every call and books the appointment
Your clients’ languages
Talks to each client in their own language
Hand-off to a person
Passes the call on when needed and records why
In the salon
What your clients and your team touch
Text confirmations
Texts the client a booking confirmation
Booking kiosk
Clients can book from a kiosk in the salon
Take-home products
Recommends products to take home after the visit
For the owner
What you see at the end of the day
Every call
Recording, transcript, summary and outcome for each call, plus call volume and busiest hours
Stylists and takings
Each stylist's bookings and no-shows, takings by day and stylist, bookkeeping export
Concierge Engine
Reviews conversations to find where clients slip away and improves how the concierge answers
Not sure which parts you need?
Tell us how your salon runs today and we will tell you what to switch on.
Talk to Us